PR failure?

Below is  part of 6 things that lead to PR Failure, by Kristinia Hill

1. In-house confusion : Make a decision about who will be the official “voice” of your company in press releases, interviews, and other public activities. The time to figure this out is before a reporter calls and before you pitch a story to a media contact – not after.

2. Not knowing your story : The public will not grasp your business’ story if you can’t clearly articulate it. Establish what you want to communicate about your business and stick to these points during your PR activities. Share these talking points with other staff as well. You will reap the benefits if everyone is communicating the same message.

3. Forgetting the facts : This connects with the significance of knowing your story. Make sure that you can communicate the vision/mission of your business, reasoning behind your products and services, and other important details.

4. Not setting goals : Be clear about the goals of your interaction with the media during the planning phase of your PR efforts.

5. Lack of flexibility : So, you’ve made a successful story pitch or have been called to participate in an interview. One of your main priorities at this point is to be flexible. At times, you might need to drop everything if the media calls. Being a flexible and accessible contact will make you a long-term source for your media contacts.

6. Unrealistic Expectations : You might not get that front page story for your business right off the bat, but don’t get discouraged. Adjust your expectations about the media coverage your business will receive and be willing to work yourself up the ladder.

After reading and exploring these facts we can learn what not to do as a PR Professional.  With that being said though, PR failures happen on a daily basis.

Failures like The BP oil spill and of course the ever popular Tiger Woods.  Both of these situations could have certainly used a better PR professional on their side!

another failure seen in PR Week shows how a company can be hurt due to wrong information that a PR professional gives to the media. Study shows failures in PR, blogger relationships

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2 Comments

Filed under PR Connections

2 responses to “PR failure?

  1. I like that you not only featured these failure-inducing circumstances, but how you also related them to real-life events that have hit the front pages of newspapers everywhere. It’s also an interesting topic because a lot of times, we see PR professionals that write posts about things that lead to PR success. It’s easy to forget that there are quite a few ways in which failure can occur, as well.

  2. emmyjoy

    I agree with Taylor. So often, we hear about things we can improve upon when, in essence, sometimes we need to hear what our downfalls and short comings are. These tips to avoid disaster also express how organized PR professionals need to be. Staying up-to-date on everything relating to the field is vitally important! Great post! 🙂

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